Ready to Ship orders are shipped the same day or next day after the order is placed. All preorders are shipped within 7 to 14 business days (excluding weekends and holidays). 'Touched By Mya' does not take responsibility for lost or stolen packages.
Refund and Return Policy
We appreciate your purchase of our premium hair custom wigs and extensions. As a hairstylist committed to delivering quality, we do not offer returns on our items. However, if you receive an incorrect order, please contact us within 48 hours of delivery. We will promptly address the issue and ensure you receive the correct items. Your satisfaction is our priority, and we strive to provide exceptional customer service. Feel free to reach out to us with any concerns or questions be for checking out. Thank you for choosing Touched By Mya Hair.
Once you place your order, you may not cancel it.
Contact our customer support team if anything is unclear or you have any questions.
Digital Product Policy
Thank you for choosing our digital hairstylist services. Please review our policy carefully:
1. All Sales Final: Due to the nature of our digital hairstylist services, all sales are final. We do not offer returns or refunds.
2. Online Access Only: Our services are exclusively accessible online. Ensure you have a stable internet connection and the necessary devices to access our digital content.
3. Receiving Confirmation: Upon successful payment, you will receive a confirmation email containing details for accessing the digital hairstylist services. Keep this information safe for reference.
4. No Resale or Redistribution: The purchased services are for personal use only and may not be resold or redistributed. Any unauthorized sharing or distribution will result in the termination of access without a refund and rights to shop with Touched By Mya.
5. Service Modifications: We reserve the right to modify or update our digital hairstylist services. You will be notified of any significant changes that may affect your experience and will receive an updated version Digital product.
By completing the purchase, you acknowledge and agree to abide by the terms outlined in this digital product policy. If you have any questions or concerns, please contact our customer support for assistance before your purchase.
PAYMENT METHOD ACCEPTED
- Credit / Debit Cards
- Apple Pay