POLICY

SHIPPING POLICY

Ready-to-ship orders are shipped the next day after the order is placed. All preorders are shipped within 7 to 14 business days (excluding weekends and holidays). 'Touched By Mya' does not take responsibility for lost or stolen packages.

Refund Policy

The items on our website and shipped items are final.

If there are any issues with your order, you can contact us your name, order details, and problem. Once you place your order, you may not cancel it.

Contact our customer support team if anything is unclear or you have any questions.

Cancellation Policy

If you book an appointment and want to cancel or reschedule it, please get in touch with us via e-mail or phone call within 48 hours. The E-mail address and phone number are given on our website. Deposits cover cancellations, no-shows, and future rebooking.

Wig building policy

Wig building is a service in which you provide 3 or 4 bundles, and we build a wig for you. You must provide information based on construction time and requirement, lace closure or frontal, and head measurements. If you are unsure about your head measurement, you can book an appointment with us. The consultation fee will be added to your 'wig building' order. Your product will be ready for shipping or pick-up in 5 to 7 days.

PAYMENT METHOD ACCEPTED

- Credit / Debit Cards
- PAYPAL

- Affirm